Church Manager (“we”, “our”, “the Application”) places great importance on protecting its users’ privacy. This Privacy Policy describes how we collect, use, share, and protect personal information within the framework of our church management application.
Within the framework of this Privacy Policy, the following terms shall have the meaning defined below:
Church Manager:
The digital solution (web and mobile) developed to facilitate the administrative, organizational, and relational management of churches, including its tools, interface, and services.
The Application:
Web (and potentially mobile) software interface allowing users to log into
Church Manager
and use its features.
The Church:
A religious organization registered on
Church Manager. It may be led by one or more administrators and include multiple members.
Extension Church:
A church affiliated with a main church, often sharing common leadership or spiritual and administrative oversight, but having its own space and members within the application.
Member or Congregant:
Any individual belonging to a church registered on
Church Manager
A member may register via a link provided by the church or be manually added by an administrator.
Functionality:
A specific tool or module provided by
Church Manager
such as member management, budgeting, services, appointments, baptisms, task lists, and more.
User: Any person accessing the application Church Manager. Users may have different roles, each with specific access rights according to their profile. The main roles include:
- Member or Congregant: Person belonging to a church registered on the application. The member has a personal account, can receive notifications, view their profile, book appointments, participate in church activities, and be assigned to groups or departments.
- Administrator: User with a management role at the church level. They have access to their church’s main dashboard and can manage members, create registration links, validate accounts, organize services, manage budgets, appointments, groups, and much more.
- Manager: User with limited administrative rights within a specific department or ministry (e.g.: choir leader, intercession leader, etc.). The manager can oversee members in their department, send messages, and organize activities related to that department only. They may also manage all budgets allocated to their ministry.
- Newcomer: Person attending the church for the first time during a service or event. This data is recorded for attendance tracking and does not yet constitute a registered member in the application unless a registration is completed afterward.
Account:
Personal space created on the application by a user, allowing access to certain features depending on assigned permissions.
Website:
The official website of Church Manager. from which the application is accessible, or any other associated domain hosting the services of Church Manager.
Administrator:
User authorized by the church to manage its data and access advanced features (e.g.: creating budgets, managing members, validations, etc.).
Registration Link:
Temporary link generated by an administrator allowing one or more members to directly register into a specific department or category of the church.
Department:
Sub-structure of a church’s organization (e.g.: worship team, welcome team, intercession), used to categorize members within the application to simplify management.
Dashboard:
Management interface available to administrators, allowing them to access all data and features related to their church.
We collect the following information from users:
2.1 Church Member Data
- First and Last Name
- Email Address
- Phone Number
- Full Postal Address
- Department (e.g.: Worship, Welcome, Integration)
- Baptism Status
- Participation history in services or events
- Appointment availability
And any other relevant data that helps provide better support to members and facilitates the administrative management of the church.
2.2 Church Data
We collect the following information from churches:
- Official name of the church
- Main contact email address
- Phone number
- Full postal address
- Contact person(s) / main administrator
app.collected_church.capacity
- Main church or extension church
- Acceptance of the terms of use and privacy policy
"We may also collect other relevant information from churches when necessary to improve our services, personalize the user experience, and facilitate the management of members, activities, and internal structures. This information is always requested transparently and proportionally, solely to better meet the specific needs of each church."
2.3 Data Collection Methods
Church Manager collects personal data transparently, solely within the scope of using the application and its services. Information may be collected through various means, including:
By the church administrator, via a form integrated into the dashboard. Administrators may manually register members, manage information related to departments, appointments, services, or other internal activities.
Through personalized registration links, generated by the administrator and sent to members, group leaders, or newcomers. When a person completes this form, the data is directly recorded in the system.
During appointment bookings or registrations for specific events, such as baptisms, services, or other church-organized activities. These processes may require specific information to ensure effective event organization.
During general use of the application, certain technical or functional data may also be collected automatically. This includes, for example, display preferences, user actions, or login times, with the purpose of optimizing the user experience and ensuring the service’s security.
2.4 Data Use
The data collected by Church Manager is used exclusively within the scope of the application’s operation and the mission of church management. It serves to provide a smooth, efficient, and personalized experience to all users (administrators, managers, members). Specifically, this data is used to:
Manage member profiles: The collected information is used to create, complete, update, and maintain individual member profiles within the church. This facilitates the identification of congregants, their association with a group or department, tracking their progress within the community (baptism, integration, appointments, etc.), and communication with leaders.
Organize church activities: Data is used to plan and manage in a structured way the various events and services offered by the church. This includes the creation and management of worship services, groups, pastoral appointments, budgets, and baptisms. Each piece of data helps streamline logistics, assign roles, and ensure effective coordination between leaders and members.
Send personalized notifications and emails: The application uses contact data (email, phone) to automatically send personalized messages: registration confirmations, appointment reminders, account validation notifications, church-related updates, etc. This enables better internal communication without relying on repetitive manual messages.
Improve the quality of our services: Certain data is analyzed in an aggregated and anonymized manner to help us understand how the application is used. This allows us to identify areas for improvement, detect specific needs of churches, and enhance our features accordingly.
Track member participation and engagement: The application allows tracking of statistics related to worship attendance, number of newcomers, group registrations, or participation in activities. This information helps the church better understand the dynamics of its community and adjust its pastoral or organizational actions.
Inform users of updates, new features, and offers: We also use contact information to keep users informed of the latest developments in the application: new features, technical improvements, special offers, or usage tips. These communications aim to help every user get the most out of Church Manager
2.5 Data Recipients
Church Manager places great importance on the confidentiality of its users' data. As such, no personal data is sold, exchanged, or rented to third parties. Data sharing only occurs when strictly necessary for the proper functioning of the application, under the following circumstances:
With authorized administrators within churches: Member data may be accessed by church administrators or department managers within the scope of their roles: profile management, event organization, pastoral follow-up, communication, etc. Access is limited to their area of responsibility and governed by a role and permission management system.
With technical team members of Church Manager: The internal team, composed of authorized personnel, may access certain data only for the following purposes:
– performing technical maintenance of the platform,
– providing user support,
– securing data and preventing misuse.
These accesses are temporary, justified, traceable, and subject to strict confidentiality agreements.
With trusted technical service providers: To ensure service quality, some data may be shared with technical partners in the following cases:
– secure hosting
of the application and databases,
– sending emails or notifications
(e.g.: confirmations, reminders, updates),
– automated data backup
and service continuity. These providers act as processors under the GDPR and are contractually required to:
– only process data on instructions from
Church Manager
- never use the data for personal or commercial purposes.
With professional advisors bound by confidentiality: In certain specific cases (audits, legal support, regulatory obligations), Church Manager may share certain information with:
– lawyers,
– accountants,
– or auditors.
This sharing is always limited to what is strictly necessary and protected by professional confidentiality.
With administrative or judicial authorities when required by law: If Church Manager receives a legal injunction or an official request from a competent authority (court, administration), some data may be disclosed, strictly within the limits prescribed by law. Where permitted, the users or churches concerned will be informed of this disclosure.
With third parties, only in the form of anonymized and aggregated data: To improve our services or produce general statistics (e.g.: participation rates, activity frequency), we may process certain data in a fully anonymized manner. This data can never identify an individual or a specific church.
Transfers outside the European Union
In the event that some of our service providers are located outside the European Economic Area (EEA), Church Manager ensures that adequate safeguards are in place (standard contractual clauses, adequacy decisions, or binding corporate rules), in accordance with the General Data Protection Regulation (GDPR).
No automated decision-making
Church Manager does not perform any automated processing that has a legal or significant impact on users (e.g.: profiling, automatic rejection, scoring).
Church Manager is committed to storing personal data responsibly, securely, and proportionately to the purposes for which it was collected.
3.1 Retention period tailored to purposes
The data collected within the application is retained as long as necessary to:
- ensure proper execution of the services offered,
- meet legal and contractual obligations,
- facilitate historical tracking of activities and members,
- ensure continuity in church management and relationships with members.
The retention period varies depending on the nature of the data and the purpose for which it was collected.
3.2 Examples of retention periods:
Data related to members (profiles, contact information, group assignments): Retained as long as the member is active or affiliated with the church. Deletion may be requested by the church or the concerned member, unless a legitimate interest requires retention (e.g. accounting obligation, pastoral history, etc.).
Participation history, worship services, appointments or baptisms: This data may be kept indefinitely, unless a deletion request is made by the church, insofar as it contributes to the memory, traceability, and structure of community life.
Budget data and expense history: Retained indefinitely unless otherwise required, particularly for transparency, financial monitoring, or verification by church leaders.
Login logs, user activities, internal communications: Retained for a defined period to ensure platform security, analyze usage, and resolve potential technical issues or disputes.
3.3 Data deletion or anonymization
Church Manager
commits to deleting, archiving, or anonymizing data:
- when it is no longer needed for the intended purposes,
- upon request from the user or church, within the limits of applicable legal obligations,
- or after a reasonable period of inactivity (e.g.: account inactive for several years, unsubscribed church).
Deleted data is permanently erased from our systems, or irreversibly anonymized so that individuals can no longer be identified.
3.4 Compliance with legal obligations
Certain data may be retained for a longer period if required by law (e.g.: accounting or tax data), or in the context of protecting the legitimate interests of Church Manager (dispute resolution, contractual evidence).
The security and confidentiality of users’ personal data are top priorities for Church Manager To prevent any unauthorized access, disclosure, alteration, or destruction of information, we implement strict technical and organizational measures appropriate to the identified risks.
4.1 Restricted access and rights control
Access to data is strictly limited to authorized individuals based on their role and responsibilities in managing the application. Each user is provided with a secure account with defined access rights, ensuring that sensitive information is only accessed by legitimate actors.
Internal procedures are in place to manage authorizations and access revocations, ensuring continuous and rigorous control.
4.2 Secure connections
All communications between users and the application Church Manager are protected through secure encryption protocols (HTTPS). This ensures the confidentiality of exchanges and prevents any interception or alteration of data in transit over the internet.
4.3 Regular backups
To ensure service continuity and prevent data loss, automatic backups are performed regularly. These backups are stored in secure environments and are monitored to ensure their integrity and availability when needed.
4.4 Password encryption
User passwords are systematically encrypted (hashed) using recognized and secure algorithms, so they are never stored in plain text. This practice significantly reduces the risk of unauthorized access in the event of partial system compromise.
4.5 Access and action logging
All connections and sensitive actions performed on the platform are logged in audit trails. These logs help trace access, detect abnormal or malicious behavior, and effectively respond to any security alert.
4.6 Continuous monitoring and updates
Church Manager implements ongoing monitoring of system vulnerabilities, regularly applies security updates, and conducts internal audits to strengthen data protection.
Conformément aux dispositions légales en vigueur, notamment le Règlement Général sur la Protection des Données (RGPD) ainsi que les lois nationales applicables, chaque utilisateur bénéficie d’un ensemble de droits lui permettant d’exercer un contrôle effectif sur ses données personnelles collectées et traitées par Church Manager
Ces droits incluent notamment :
Droit d’accès: Vous avez le droit de demander la confirmation que vos données personnelles sont bien traitées par Church Manager ainsi qu’un accès à ces données. Cela vous permet de connaître les informations que nous détenons, les finalités de leur traitement, les destinataires des données, ainsi que la durée de conservation prévue.
Droit de rectification: Vous pouvez demander la correction de données inexactes, incomplètes ou obsolètes vous concernant. Cette rectification garantit que les informations utilisées pour la gestion de votre compte ou de votre église soient toujours à jour et fiables.
Droit de limitation du traitement: Vous avez la possibilité de demander une limitation temporaire du traitement de vos données, par exemple en cas de contestation sur l’exactitude des données ou si vous opposez le traitement pour des raisons légitimes.
Droit d’opposition: Vous pouvez vous opposer à tout moment, pour des raisons tenant à votre situation particulière, à un traitement de vos données fondé sur notre intérêt légitime, sauf si des motifs légitimes impérieux s’y opposent.
Droit à la portabilité: Lorsque le traitement est fondé sur votre consentement ou sur un contrat, vous pouvez demander à recevoir vos données personnelles dans un format structuré, couramment utilisé et lisible par machine, ou demander leur transmission directe à un autre responsable de traitement.
Droit de retrait du consentement: Si le traitement de certaines données repose sur votre consentement, vous pouvez le retirer à tout moment, sans que cela affecte la licéité du traitement effectué avant ce retrait.
5.1 Modalités d’exercice de vos droits
Pour exercer ces droits, vous pouvez nous contacter à l’adresse suivante : contact@churchmanager.fr
Nous nous engageons à répondre à votre demande dans un délai conforme à la réglementation applicable, généralement dans un délai d’un mois à compter de la réception de votre requête. Lorsque la demande est complexe ou multiple, ce délai peut être prolongé de deux mois supplémentaires, auquel cas nous vous informerons des raisons du délai ainsi que de sa durée prévue.
5.2 Recours
En cas de difficulté ou d’insatisfaction concernant le traitement de vos données, vous avez également la possibilité d’introduire une réclamation auprès de l’autorité compétente de contrôle en matière de protection des données, telle que la CNIL (Commission Nationale de l’Informatique et des Libertés) en France.
Dans le cadre de son fonctionnement, Church Manager est susceptible d’utiliser des cookies, c’est-à-dire de petits fichiers texte déposés sur votre terminal (ordinateur, smartphone, tablette) lors de votre navigation sur notre application web.
6.1 Types de cookies utilisés
Cookies techniques et fonctionnels: Ces cookies sont indispensables au bon fonctionnement de l’application et permettent notamment :
- d’assurer la sécurité et la stabilité de la navigation,
- de mémoriser vos préférences de session,
- de faciliter l’accès aux différentes fonctionnalités (authentification, gestion des sessions, paramétrages personnalisés).
Ces cookies sont strictement nécessaires et ne nécessitent pas de consentement préalable de votre part pour être utilisés.
Cookies analytiques (optionnels): Nous pouvons utiliser, avec votre consentement explicite, des cookies destinés à recueillir des données anonymisées sur l’utilisation de l’application (nombre de visites, pages consultées, durée de navigation). Ces informations nous aident à améliorer continuellement la qualité de nos services et l’expérience utilisateur.
Absence de cookies de profilage ou publicitaires sans consentement: Church Manager ne dépose aucun cookie de profilage, publicitaire ou tiers à des fins commerciales sans avoir préalablement obtenu votre consentement explicite. Nous respectons pleinement votre vie privée et vos choix en matière de données personnelles.
6.2 Gestion et refus des cookies
Vous pouvez à tout moment gérer, paramétrer ou refuser l’usage des cookies directement via les paramètres de votre navigateur ou par les options proposées dans l’application, lorsque celles-ci sont disponibles. Toutefois, le blocage ou le refus de certains cookies techniques peut limiter l’accès à certaines fonctionnalités essentielles de Church Manager
Church Manager reserves the right to update or modify this privacy policy at any time, particularly to reflect regulatory, technical, or functional changes to the application.
7.1 Notification of changes
- an email sent to the address associated with your account,
- a notification displayed directly in the application upon your next login.
7.2 Access to the updated policy
We encourage you to regularly review this policy to stay informed of any updates. Continued use of Church Manager after the publication of changes constitutes tacit acceptance of those changes.
For any questions, information requests, exercise of your rights, or complaints regarding this Privacy Policy, you may contact us through the following means:
contact@churchmanager.fr
10 rue de Ponthièvre 75008 Paris
+33 (0)1 69 45 37 89
Church Manager places fundamental importance on the protection of privacy and the confidentiality of users’ personal data. Through this policy, we are committed to transparent, secure, and compliant data management in accordance with applicable regulations. Our goal is to enable churches and their members to benefit from a reliable application that respects everyone’s rights and is fully dedicated to improving church management. We thank you for your trust and remain available for any questions or further clarification.
